Job Description

Our client is a leading iconic Australian enterprise organisation. They are currently looking for Junior IT Support personnel to join their team. It is an opportunity that will allow for growth and development the junior support role in your technical skills. There are long term growth opportunities.

Responsibilities and Duties

•     Analyze and create project scope and milestones for several company initiatives
•     Manage the handling and assigning of daily tasks within the company
•     Hold regular meetings with all departments to ensure open communication and expectations throughout a project
•     Address customer concerns in reference to products, services rendered or employee interactions
•     Actively seek to resolve any concerns while adhering to the company policy and standards of behavior
•     Ensure proper communication concerning changes in established milestones or challenges that may affect the outcome of a project’s completion date
•     Communicate and organize with team members to increase the company’s outreach
•     Strategize and plan fundraising events

Requirements

•     Ability to communicate effectively with senior management and other departments
•     Strong understanding of business goals and standards for customer service
•     Instructional experience in a group business setting preferred
•     Proficient using Microsoft Suite and other data entry software
•     A basic understanding of marketing and marketing theories is preferred
•     Ability to effectively organize and manage multiple company initiatives and encourage coworkers to do the same
•     Strong communication skills and IT fluency.